Shipping Policy

Last Updated: June 26, 2026

Welcome to FloatBuddy! We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below before placing your order.

Order Processing

All orders are processed within 24–72 hours (1–3 business days) after your order has been placed.

Please note:

• Orders are not processed, shipped, or delivered on weekends or public holidays.
• During periods of high demand, promotions, or holidays, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a confirmation email with your tracking information (when available).

Shipping Times

After your order has been processed, estimated delivery time is:

• 7–15 business days

Please note that shipping times are estimates and may vary depending on:

• Your location
• Customs processing (for international orders)
• Weather conditions
• Carrier delays
• Peak shipping seasons

We appreciate your patience if unexpected delays occur.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated during promotional offers.

Any applicable shipping fees will be displayed before you complete your purchase.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email (when available). Please allow up to 48 hours for tracking information to become active after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided and the package is returned to us, the customer may be responsible for any additional shipping charges required to resend the order.

Lost, Stolen, or Delayed Packages

FloatBuddy is not responsible for packages that are delayed due to circumstances beyond our control, including carrier delays, customs inspections, severe weather, or other unforeseen events.

If your package appears to be lost, please contact us, and we will do our best to assist you in working with the shipping carrier.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities.

These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.

Order Changes & Cancellations

If you need to modify or cancel your order, please contact us as soon as possible.

Once an order has been processed or shipped, we may no longer be able to make changes or cancel it.

Contact Us

If you have any questions regarding your order or this Shipping Policy, please contact our customer support team.

FloatBuddy Customer Support

Email: myfloatbuddy@gmail.com